Voice Technology, Artificial Intelligence and the Law

Steve Adubato goes on-location to the VOICE Summit at NJIT to talk to Frank Cannone, Chair, Corporate Department, Gibbons P.C., about the relationship between voice technology, artificial intelligence and the law.

10/26/19 #119






"Welcome to the Voice Summit, coming to you from NJIT. This is Newark, New Jersey. It is the largest voice technology summit in the world. And one of the issues we're examining here is the relationship, the connection between what's going on in the Voice Summit world and the law. A whole bunch of issues around privacy, confidentiality. And a gentleman I'm about to introduce you to knows them well. He deals with them everyday. He's Frank Cannone, Chair, Corporate Department at Gibbons P.C. A law firm based right here in Newark. Correct. And to disclose, a longtime supporter of what we've been doing in public broadcasting at the Caucus Educational Corporation. So Frank, we were talking about this right before we got on the air. Gibbons is involved in this Voice Summit because? For a number of different reasons. One, we're headquartered in Newark. But as from a business perspective... and I'm Chair of the Corporate Department, it's always been critical for us to look at industries and see where we service that industry best. And the Voice Summit coming here last year, of which we were a part of. Yeah. Its first year? We saw the potential. So the potential from a business perspective, and also for the City of Newark, and for the industry. And that's why we're part of it. Frank's about to do a panel, it will be a series of panel discussions right after this, that really revolve around the question of voice technology and privacy. Confidentiality. Let's break this down. Is the law...? Mm hmm. ...okay, keeping up with the technology around voice? Meaning, "Oh? Laws are being changed everyday, because technology is moving so quickly. We know how to protect people, their financial information, personal, we're good. Right?" Well, you know Steve, that's the challenge. Right? If you go back in time, when was the first stop sign in America put up for the automobile industry? 1910. Right? Decades after the automobile was created. Right? Decades. First stop sign. And you know what? That's because regulations and rules need to take a while to develop and to deal with the needs of the technology. Here in tech, it's even more accelerated, because it becomes disruptive, and it changes so quickly. Define disruptive. Disruptive is depending on what the industry is. Right? And it could... from Ubers, to Airbnb. But it's more than that. So from a legal perspective, right? Data protection, privacy constitutional law issues, criminality... Hold on. What does it have to with constitutional law? Well it depends what... how you're communicating with the device, and whether or not there's an expectation... a reasonable expectation of privacy that's going to be expected. While you're sitting there talking to your Echo device in your living room, and it..."